Question 1

What used camera kit can I trade in with Wex?

Accepted Answer

We accept a lot of products, including:

• DSLR cameras
• Mirrorless cameras
• Compact cameras
• Camera lenses
• Flashguns and other lighting equipment
• Accessories (including bags, batteries, grips, and tripods)

If you have an item that isn’t in our database, we’re happy to look into it for you. Please fill out a request form, and we’ll get back to you as soon as possible.

Please note that we currently do not accept:

• Film cameras
• Telescopes
• Printers
• Monitors.

Question 2

How much is my used camera equipment worth?

Accepted Answer

Complete our online form to receive a free instant quote!

Please note that we’re unable to provide quotes over the phone, and our trade-in service is not available to customers based in Jersey or Guernsey.

Question 3

Why can’t I find the item I want to sell?

Accepted Answer

Our catalogue is always growing, but if you cannot find your item in the search suggestions, scroll to the bottom of the list and select “Trade in this item”. Complete the trade-in form, and our Trade-in team will respond as soon as possible.

Question 4

How do I send my camera equipment to Wex?

Accepted Answer

We can arrange a free courier collection from your address on a weekday that suits you (Monday to Friday). Alternatively, you can drop off your items at one of DPD’s 10,000 drop-off points across the UK, or even at a Wex store.

Question 5

Does it cost to send my camera gear to Wex?

Accepted Answer

Sending your gear to us is free when you use our courier service or a DPD drop-off point. Instructions and delivery options are included in the email after completing your instant online quote.

Question 6

What camera equipment should I include in the box?

Accepted Answer

To maximise the price we can offer you, please include as many original manufacturer accessories as possible, such as chargers, batteries, grips, straps, lens caps, etc.

Question 7

How long does it take to inspect my camera gear?

Accepted Answer

We aim to inspect your times within three working days. If it’s likely to take longer, we’ll let you know once your gear arrives. Most quotes are completed within this timeframe, so you won’t be waiting long.

Question 8

Can I trade in my camera equipment at a Wex store?

Accepted Answer

All Wex stores offer a drop-off service, allowing you to leave your kit at a time that suits you. Your chosen store will aim to get back to you with a final quote within three days.

Question 9

Can Wex inspect my used camera gear in-store?

Accepted Answer

Yes, all Wex stores offer a drop-off service. You can bring your kit at a time that suits you, and your chosen store will aim to get back to you with a final quote within three working days. Please note that we do not offer cash payments in-store.

Question 10

Does Wex buy photo or video gear for cash?

Accepted Answer

We currently offer cash on all items. When submitting your quote, please make sure you select “Cash” as your preferred payment method.

Question 11

What is the grading system for used camera kit?

Accepted Answer

What is the grading system for used camera kit?

When you buy or trade in used camera equipment, you can choose from the following grading options:

9+: Mint condition
9: Very light use
9-: Shows light use
8: Noticeable signs of use
7: Moderate wear
6: Well used, with visible scuffs and/or markings
IN: Incomplete, suitable for spares only

If you’re still not sure how to grade your kit, don’t worry. Our Trade-in team will carefully inspect everything once it arrives. If there are any adjustments needed, we will contact you to confirm before proceeding.

Question 12

Can I still claim a trade-in bonus if I choose a cash trade?

Accepted Answer

No. Trade-in bonuses are only available when you choose Wex credit as your payment option.

Question 13

How long will it take for my cash payment to arrive?

Accepted Answer

Once you approve the final offer, payment will be in your account within one working day. In most cases, once we’ve completed our final checks, the transfer is instant!

Question 14

Do I get the same value for cash as I do for credit?

Accepted Answer

Yes, you’ll receive the value either way. We base our prices on current market conditions and will always aim to offer a market-leading price, whether you choose to upgrade or take the cash.

Question 15

How long does the Trade-in credit stay on my Wex account?

Accepted Answer

The credit will remain on your account until you are ready to use it, whether that’s all at once or across multiple orders. Your credit, your way.

Question 16

What are the best trade-in offers available?

Accepted Answer

You can find details of our current trade-in offers here.

Question 17

Will Wex price-match an offer from another retailer?

Accepted Answer

We check our prices daily and always aim to offer the most competitive prices. However, if you've a better quote from another retailer, let us know and we'll do our best to beat it.

Question 18

Can I trade in if I live on the Isle of Man?

Accepted Answer

Unfortunately, no. We operate under the VAT margin scheme, which applies to the UK mainland only.

Question 19

Can I trade in if I live in the Channel Islands?

Accepted Answer

Unfortunately, no. We operate under the VAT margin scheme, which applies to the UK mainland only.

Selling your camera kit?

Turn the gear you have into the gear you want

How does selling your camera equipment work?

Get your quote

Get a box or pop in

Get paid cash or credit

Why sell to Wex

Price match promise

Snap and sell bonuses

No hidden costs

Fair price promise

UK’s most trusted camera retailer

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FAQs

What used camera kit can I trade in with Wex?

How much is my used camera equipment worth?

Why can’t I find the item I want to sell?

How do I send my camera equipment to Wex?

Does it cost to send my camera gear to Wex?

What camera equipment should I include in the box?

How long does it take to inspect my camera gear?

Can I trade in my camera equipment at a Wex store?

Can Wex inspect my used camera gear in-store?

Does Wex buy photo or video gear for cash?

What is the grading system for used camera kit?

Can I still claim a trade-in bonus if I choose a cash trade?

How long will it take for my cash payment to arrive?

Do I get the same value for cash as I do for credit?

How long does the Trade-in credit stay on my Wex account?

What are the best trade-in offers available?

Will Wex price-match an offer from another retailer?

Can I trade in if I live on the Isle of Man?

Can I trade in if I live in the Channel Islands?

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